We may collect your Personal Data whenever you:
If you have chosen to view the Website and/or Service as a guest, we may collect:
If you register for an Account with us, we may collect:
We generally do not collect your Personal Data unless (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your Personal Data to us (your “authorised representative”) after (i) you (or your authorised representative) have been notified of the purposes of which the data is collected, and (ii) you (or your authorised representative) have provided consent to the collection and use of your Personal Data for those purposes; or (b) collection and use of Personal Data without consent is permitted or required by the Personal Data Protection Act 2012 (No. 26 of 2012) or other applicable laws. We shall seek your consent before collecting any additional Personal Data and before using your Personal Data for a purpose which has not been notified to you, except where permitted or authorised by law.
to protect the safety and integrity of the Service (including to help prevent spam, abuse or malicious actors on the Service).
You acknowledge that Third Party Applications may collect, use, disclose (including to us), retain and process data (including your Personal Data and Non-Personal Data) when you access and/or use the Service, and you consent to such collection, use, disclosure, retention and processing by the relevant Third Party Applications, including in the manner set out in this section.
We may disclose your Personal Data in the ordinary course of our business to certain third parties approved by us (which may be in Singapore or abroad), to use on our behalf or otherwise, but only to the extent that this is necessary for them to perform their services for us, including to:
Without prejudice to the generality of the Section above, your data will be disclosed to, and/or collected, used, disclosed, retained and/or processed by, the following third parties, and you consent to such disclosure, collection, use, retention and processing in the manner as set out in the Section above and in their respective privacy policies. You further agree to the transfer of your data to, and the storage, receipt and processing by third parties in, locations outside Singapore and specifically to the countries specified below:
Third Party Service: Stripe
Service provider: Stripe, Inc.
Description of Third Party Service: Stripe is a payment processing service.
Types of Personal Data collected: Email address, payment information (including credit/debit card number, CVC and expiration date).
Third Party Service: Facebook
Service provider: Facebook, Inc.
Description of Third Party Service: Facebook is a social network service that provides registration and authentication services connected to the Facebook social network.
The links to the privacy policies of the above Third Party Applications are provided for your convenience only, and may not be current or updated. You agree to refer to the respective websites of the Third Party Applications for up-to-date information on how they collect, use, disclose, retain and process your Personal Data.
When you access and/or use the Service, we may collect, use, disclose, retain and/or process (or our systems may automatically collect, use, disclose, retain and/or process), directly or through Third Party Applications, data that cannot be used to identify any particular individual and/or data that has been anonymised so that it cannot be used to identify any particular individual, including the following:
(collectively, “Non-Personal Data”).
We may appoint third parties to aggregate or otherwise anonymise data that is collected from you. Specific partners, listed below, can collect or receive non-personally identifiable information about your browser or device when you use the Website and/or the Service.
Third Party Service: Google Analytics
Service provider: Google, Inc.
Description of Third Party Service: Google Analytics is a web analytics service.
How your Data is used: Please refer to How Google Uses Information from Sites or Apps That Use Our Service and Information for Visitors of Sites and Apps Using Google Analytics.
We may use Non-Personal Data for any purpose, including:
Our cookies cannot be used to get data from your hard drive, to get your email address or any other data that can be traced to you personally.
Most web browsers and devices can be set to notify you when you receive a cookie or to prevent cookies from being sent. However, if you use these features, you may limit the functionality we can provide you when you access and/or use the Website and/or Service.
We use commercially reasonable physical, administrative, technical and electronic measures and safeguards to protect your information from unauthorised access. Please be aware that no security measures that we take to protect your information is absolutely guaranteed to avoid unauthorised access or use of your Personal Data or is impenetrable. We hereby disclaim all liability for the security of your Personal Data, which may be compromised by unauthorised entry, use or disclosure, hardware or software failure and other factors.
You are solely responsible for safeguarding the usernames and passwords for your Account or Third Party Account, and keeping them confidential. You acknowledge that if you lose control of your usernames and passwords, you may lose substantial control over your Personal Data, and you shall be solely and fully liable for any disclosure or unauthorised use thereof.
We do not knowingly collect or solicit Personal Data from persons below the age of thirteen (13), or knowingly allow such persons to register for an Account with us. If you are under thirteen (13) years of age, please do not attempt to register for an Account, use the Website and/or Service, or send us any Personal Data about yourself.
The consent that you provide for the collection, use, disclosure, retention and processing of your Personal Data will remain valid until such time as it is withdrawn by you in writing. You may withdraw your consent and request for us to stop collecting, using, disclosing, retaining and/or processing your Personal Data for any or all of the purposes listed above by submitting a written request via the contact information given below, or through your Account settings (if applicable).
Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of your request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within fourteen (14) days of receiving it. You acknowledge that we will not be able to remove your Personal Data from the database of any other users with whom you have shared such information or from the databases of third parties which you previously authorised us to share such information with.
Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing the Service to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing via the contact information given below, or through your Account settings (if applicable).
Please note that withdrawing consent does not affect our right to continue to collect, use, disclose, retain and/or process Personal Data where such collection, use, disclosure, retention and/or processing is permitted or required under applicable laws.
We generally rely on Personal Data provided by you, or your authorised representative. In order to ensure that your Personal Data is current, complete and accurate, please update us if there are changes to your Personal Data.
If you wish to access, correct or update your Personal Data, you may do so by submitting a written request via the contact information given below, or through your Account settings (if applicable).
Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.
We will respond to your request as soon as reasonably possible. In general, our response will be within fourteen (14) days. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be
If your Personal Data has been provided to us by a third party, you should contact such party directly to make any access and correction requests on your behalf.
If you wish to terminate your Account, you may do so by submitting a written request via the contact information given below, or by following the instructions on your Account settings. Please note that some information may remain in our private records after termination of your Account. You acknowledge that we may use any aggregated data derived from or incorporating your Personal Data after your Account is terminated, but not in a manner that would identify you personally unless permitted by law.
Address: 284 River Valley Road, #01-01, Singapore 238325
If you do not wish to receive e-mail, messages or other communications from us, you can unsubscribe from such communications by using the unsubscribe facility that may be provided with such e-mail, message or communication, or submit a written request via the contact information given above. Please note that if you do opt out of receiving marketing-related communications from us, we may still send you important administrative messages, and that you cannot opt out of receiving such administrative or other important messages.
Notwithstanding that you may have opted out of communications, your Account has been terminated, and/or you have removed your payment information from your Account, you acknowledge that certain Personal Data may be retained by us for the purpose of complying with applicable laws.
Effective Date: 23 May 2020
Last updated: 23 May 2020